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Delivery & Returns

Postage & Packaging

To ensure your fabulous Cafe of Curiosities products reach you in top tip condition, we do have delivery charges.

  • For one mug: £3.50
  • For two or more mugs: £5.50
  • If you spend more than £50.00 with us, then we’d be more than delighted to ship your lovely new things to you for free

Delivery

We try very hard to dispatch orders placed before 1.00pm GMT (Monday to Friday) on the same day. We use My Hermes to help us deliver our little rays of sunshine across the UK and you can be sure to receive your purchase within 3 – 5 working days of placing the order.

If there are any challenges with getting your order to you within 5 working days (usually caused by Lucy flirting outrageously with the couriers), we will get in touch to keep you in the loop.

Returns

What? You don’t love your Cafe of Curiosities ray of sunshine?

That bums us out a bit, but we want to make you so happy you’ll be shitting rainbows again, so here’s what to do if you want to return anything you’ve bought from us:

Whatever your enquiry, email customer care at weloveourcustomers@cafeofcuriosities.com within 10 days of delivery.

Unfortunately, we can’t be responsible for items delivered to incorrect addresses supplied at order, so always check delivery details. We also encourage you to handle your Cafe of Curiosities items with care, as damaged products caused by improper handling by the recipient can’t be our responsibility.

If your products were damaged during shipping, let us know on the email above and we’ll sort it for you.

If for any reason you’re just not happy with your order and would like to return or exchange an item please get in touch with us via the email address above within 10 days of receiving your order. We will give you details of how to return the product/s and should you return the product/s in the original condition within 30 days, we will issue you with a refund or exchange.

Unfortunately, as you know, we’re a small (albeit magnificent) business and we can’t offer to pay for your return shipping costs.